How do I get my PUK code Swisscom?

You will find your PUK code on My Swisscom (Customer Center). If you have forgotten the SIM PIN and have not yet entered it incorrectly 3 times, your only choice is to do so and have the device unlocked via the PUK.

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Do you need to pay for eSIM?

Yes – we offer a Pay Monthly esim plan for Samsung Connected Watches, only in O2 stores. You’ll need Galaxy Watch Active2 4G or Galaxy Watch3 4G, plus a compatible Samsung phone connected to O2.

Can I still use my SIM card after eSIM?

Yes, you can still use your SIM card after installing the eSIM, in fact you can even use both cards simultaneously, your primary card for calls and message, and the eSIM for Internet.

Where can the Swisscom billing account be viewed?

You can view your bill on My Swisscom(opens in new tab) and My Swisscom app at any time from the 6th of the month.

How can I check my Internet base balance?

Send CONSULT by text message to 1914. We will send you a message with your remaing amount or remaining call credit, text messages and data.

Where is SIM PUK code?

If you’ve still got the little pack that the SIM came in, check on the credit-card sized bit of plastic that the SIM snapped out from. The PUK Code is an eight digit number, and is usually printed on the back.

How do I change my Swisscom SIM PIN?

Check PUK code in the Customer Area. My Swisscom > On the move mobile > Devices & SIM.
Insert SIM card in the mobile phone before entering the PUK code.
Then choose a new PIN code that has never been used on the device.
If it is still not possible to register a new PIN, go to a Swisscom Shop.

Does eSIM work without Internet?

While initially purchasing and downloading the profile requires internet access, switching between previously downloaded profiles does not any internet access at all.

Can I change my SIM card to eSIM?

To switch between your SIM and eSIM for Android: Choose the name of the carrier. Tap Switch. You can also switch between eSIM profiles, this way you can choose the profile depending on the destination and benefit from the best coverage and rates.

Does eSIM work without internet?

Does eSIM have a phone number?

Devices that have Dual SIM with an eSIM have both a physical SIM card and an eSIM. This allows you the option to have two different phone numbers on the same device.

What is Swisscom pay?

With Swisscom Pay (formerly Easy Pay und NATEL® Pay), you pay with your next Swisscom bill or prepaid balance. The largest online stores, including Netflix, Spotify, Apple and Google Play, all accept Swisscom Pay as a payment method for your films, music, apps, games, etc.

How do I check my base mobile balance?

How can I check my outstanding account balance?

Via the My BASE app, under the menu option “Billing”.
Under “My invoices/bills” in the customer zone.
By calling 1999 with your BASE number.
Calling with another number which is not from BASE?
Text “PAY” to 1914 to look up if you have any outstanding account balance.

How do I recharge my base card?

By text message. First, buy a prepaid card from one of our distributors. It can be used to top up via a text message. Please send TOPUP [15 digits of your voucher code] to 1914.

What is Swisscom Mobile ID?

Swisscom Mobile ID offers straightforward authentication or order confirmation using a smartphone; for example, for traceable expressions of intent for qualified electronic signatures. The integrated security of two-factor authentication combined with a signature service transforms the mobile phone into a pen for digital contract signing.

How can I double the security of my Swisscom account?

Supplement traditional user name and password login data with a Swisscom Mobile ID confirmation There’s no need to adapt the user interface for this, making it quick and easy to double the security for existing legacy applications, such as portal logins.

Why switch to Swisscom?

Switch to Swisscom Switch to Swisscom Discover your personalised offers! Only 49.90 instead of 79.– 99.9% network coverage in the mobile network and the biggest fibre-optic network in Switzerland. We create more sustainability for Switzerland, the environment and people.

What is the qualified electronic signature of Swisscom?

The qualified electronic signature of Swisscom is a secure electronic signature with a legal basis. It has a very high legal weight, is equivalent to the handwritten signature and can be verified via validators. The legal basis of the qualified electronic signature for the EU/EEA area is the eIDAS Regulation (EU Regulation No. 910/2014).