How do I return my Verizon WIFI box?
Return Options:
- Return rented equipment to The UPS Store nearest you. Check here.
- You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.
- Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.
What equipment do I need to return to Verizon Fios?
Re: What equipment do I have to return? You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery.
Where do I return my Verizon device?
*Customers who purchased their merchandise at a Verizon Wireless Communications Store should return/exchange their merchandise at a Verizon Wireless Communications Store only. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii).
Can I return Verizon equipment by mail?
After attaching a shipping label to the box, you can either directly ship the box to Verizon or return it via designated Verizon stores near you.
Can I return Verizon online purchase in store?
If you purchased your merchandise online or by phone, please follow the return instructions in your package. If you purchased your merchandise in a Verizon Wireless store, you can return it to any Verizon Wireless store.
Do I need to return my old Verizon router?
Re: Do I need to return the old router from Verizon after I transferred to a new address? If they didn’t specifically ask for it back, JUST HOLD ON TO IT. You can,and should return it with all the rest of your “Verizon owned” equipment when you close your account.
Do I have to return my old Verizon router?
If you didn’t purchase it the first time then you don’t own it. If you bought it then don’t return it. you should return it in person at a Fios store location since many people claim that Verizon states they never received it back and then bill them hundreds of dollars for it. get a receipt on the spot.
Does Verizon Fios have a cancellation fee?
If you cancel while you are under contract, you may be charged an early termination fee. The early termination fee is prorated, which means that as more time passes, you will pay less to terminate the fee. Early termination fees can cost a maximum of $350 and decrease by $15 per month.
How do I get rid of old Verizon equipment?
if you really think it will bother you then call 1-800-VERIZON and tell them to come out and remove any vestige of their company owned property off of your land. if the refuse simply take it off the wall put in a box and then store it.
Does Verizon have a return policy?
You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you’ll need to contact us if you want to cancel your line. A $50 restocking fee applies to any return or exchange of a wireless device*.
How Long Does Verizon take to process a return?
When we get your complete and undamaged returned equipment in like-new condition, we issue a refund: Purchases made by credit card are refunded through a credit to your credit card (which may take up to 3 weeks). Purchases made by cash or check are refunded by check (may take up to 7 weeks).
How do I dispose of an old Verizon router?
If you want to return it, you can drop it off at a FIOS store or at a UPS store. Hang on to the receipt in case VZ tries to bill you for the old router.
Why is there a Verizon box on my house?
That is because their service is based on coax delivery. Verizon uses fiber optics to deliver service to your house. Their should be a box with Verizon label. It will have a thin black cable either coming from the ground or overhead.
Does Verizon take old devices?
Verizon has a program that allows you to trade-in phones, tablets and other devices for gift certificates or vouchers that can be used to buy new products or pay bills. The value of your old device is instantly assessed online and, once the device is received, you usually get the gift certificate within 2-3 weeks.
Can I return a device to Verizon after 30 days?
How do I return a digital cable box to Verizon?
Fios TV store locations. Find a Fios TV store near you. At most Verizon Fios TV store locations below you can: Return a Set-Top Box (see our options for returning equipment) Pay your bill. Order Verizon products and services. View demonstrations of Fios TV and Internet. Note: Hours or services may differ due to the Thanksgiving holiday .
How do you reset a Verizon Cable box?
– Ensure your cables are tightly secured. – Press and hold the Power button located on the front of the TV Box for 10 seconds. – The TV Box should automatically restart.
Can I return Verizon equipment to store?
Verizon is known for its strict return policy. You should follow the return process carefully if you want to avoid penalty charges. Once you have canceled your Verizon service, you can decide whether you want to start the return procedure by: Taking the equipment to the nearest Verizon store. Where do I return my Verizon FiOS router?
Where can I drop off my Verizon equipment?
Delaware