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How do I contact WEX?

How do I contact WEX?

Benefits Customer Support

  1. Participants/Employees. 1-866-451-3399. Live Chat. [email protected] [email protected]
  2. Individual HSA Accountholders. 1-877-765-8815. [email protected]
  3. Employers. 1-877-765-8810. [email protected] [email protected].

What bank is WEX?

Why does WEX own a bank? Our wholly owned bank subsidiary, WEX Bank, is a Utah industrial bank that began operations in June 1998. Through WEX Bank, we are able to issue short-term certificates of deposit that support our ability to fund transactions.

How do I cancel my WEX account?

Or, via the WEX Motorpass Online Service Centre by logging in and selecting Account → Account Settings → Request to close account button.

What did WEX used to be called?

Founded as a family business in 1895, WEX was originally known as A.R. Wright, and focused on coal and heating oil. In the early 1980s, we developed the concept of “unattended fueling,” and updated the name to Wright Express in 1983.

What is my WEX account number?

Your card account number is 6 digits long and can be located within your card number. It makes up the 10th-15th digits of the card. So, if your card account number is 123456, your card number would read: XXXXXX XXX 123456 XXXX.

Why is my WEX card suspended?

If receipts are not submitted as requested to verify a charge made with WEX Health Payment card, then the Card may be suspended until receipts are received. The participant may be required to repay the amount charged.

Where is WEX based?

WEX Opens New Global Corporate Headquarters in Portland, Maine.

Is WEX bank FDIC insured?

WEX Bank is an FDIC insured financial institution Deposits in WEX Bank are insured by the FDIC up to the limits of federal law. The standard insurance amount is $250,000 per depositor, per insured bank, for each deposit account ownership category.

How do I cancel my WEX fuel card?

Removing cards is easy on the WEX Motorpass Online Service Centre customer portal. Simply log in, navigate to Cards → [Select card] → Settings → Cancel Card and then select the reason for removing the fuel card or replace the card if need be.

How do I cancel my fleet card?

If you’re the account holder, you can call us on 1300 881 246 or log into your account at and cancel your card.

What does WEX stand for?

Operations. Starting as a fleet card provider in 1983 as Wright Express Corporation, WEX Inc. expanded to facilitate corporate payments across the fleet, travel and healthcare industries. Its name was changed to WEX Inc. in October 2012.

Is WEX a credit card?

The more you and your employees drive, the more savings add up. They appear as a credit on your invoice. With a discount program like WEX EDGE, which you automatically get when you sign up for a WEX fuel card, you can take advantage of discounts on tires and hotels that are applied at the point of sale.

How do I check the balance on my WEX card?

You can see your current balance in the WEX Motorpass Online Service Centre by navigating to the Overview page under the Current balance section. You will also see the date the balance was last updated.

Why is my WEX card not working?

Your benefits card may be temporarily suspended. See Common reasons for benefits debit card suspensions for more information. Your HSA wasn’t verified upon account setup. If you’re trying to charge your benefits card and a unique card identification property is entered incorrectly, the transaction will be declined.

Why is my gas card declining?

The most common reasons cards are declined are: Driver entering the wrong PIN number. Driver attempting to fuel outside of the fuel card limits. Fuel card not accepted where the driver is trying to purchase fuel.

Is Wex a financial institution?

WEX Bank is an FDIC insured financial institution.

How do I check the balance on my Shell fleet card?

or call 1-844-696-5757.

Is fleet card accepted at Ampol?

You can still fill up at any Woolworth, BP Connect, Mobil, 7 Eleven, Liberty and Ampol fuel station and pay using your Fleet Card. Fleet Card is accepted at approaching 6,000 fuel stations, over 90% coverage throughout Australia.

What companies use WEX?

Partner with WEX

  • F&I Administration.
  • Grasp Technology.
  • IBS Software.
  • PCMI Corporation.
  • SAP Concur.
  • Universal Air Travel Plan (UATP)

Is WEX card a MasterCard?

EFS Mastercard® Fleet Card | Fuel Cards & Factoring | WEX Inc.

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