Does Sonos have technical support?
Get support We can help answer questions and solve problems. Chat with a technician or give us a call.
How do I get in touch with Sonos?
Sonos Customer Service Contacts
- Sonos Email Support. [email protected].
- Sonos Live Chat Support. N/A.
- Sonos Call Center Support. 1-800-680-234.
- Sonos Knowledge Base. N/A.
- Sonos Forum. https://en.community.sonos.com/
Why will my Sonos not connect?
Make sure that the Ethernet cable is firmly plugged in to both the router and your Sonos product. If possible, try connecting the Ethernet cable to a different port on the Sonos product or the router. You can also try using a different Ethernet cable to see if the current cable is faulty.
What time does Sonos tech support open?
Get Support The Sonos Digital Assistant is available to help 24/7!
Is there a Sonos chat?
Online ChatSonos / Customer service chat
How do I reset my Sonos WiFi?
Unplug the power cord. Press and hold the Join button ( or ) while reconnecting the power cord. If your product doesn’t have a Join button, you can instead press and hold the Play / Pause or Mute button while reconnecting power. Continue holding the button until the light flashes orange and white.
What to do if Sonos is not working?
Once the router is back online, unplug all your Sonos devices from the power. Please wait 15 seconds before you plug back them back in. Force close the Sonos app from your iOS or Android device. When the status light on your Sonos speakers are solid white, get back on the Sonos app and check if you’re connected.
How do I reboot Sonos?
- Unplug the Sonos speaker from the outlet.
- Hold down the Connect button while plugging the speaker back into the outlet.
- Keep holding the Connect button – after a few seconds it will start flashing amber and white.
- Once the speaker has reset, the light will flash green.
How long does Sonos last?
a 5 year
Ok, thanks – so Sonos products have a 5 year life-span. Good to know. Not if you buy them when they are first released, and some of the newly designated legacy units haven’t been sold for over a decade.
How do you reset a Sonos speaker?
Here’s how to factory reset them all:
- Unplug the speaker.
- Press and hold the Play/Pause button located on the top of the speaker.
- Continue holding down the Play/Pause button until the speaker’s light starts flashing white and amber.
- When the light starts flashing green, the speaker has been reset.
How do I get my Sonos to recognize my Wi-Fi?
Go to Settings -> WiFi on your device to confirm it is connected to your home WiFi network. 2. The iOS device running the Sonos controller may need to re-connect to your WiFi network. Go to Settings -> WiFi on your device and toggle the WiFi off, and back on.
How do I reset my Sonos Wi-Fi?
What does orange flashing light on Sonos mean?
Flashing orange During setup, the status light will flash orange while the Sonos product is establishing a connection. The status light may flash orange rapidly after you press the Play/Pause button on a Sonos product. This means that there’s nothing in the playback queue or nothing was played recently.
How do I reset my Sonos network?
How to contact Sonos support?
– Unplug the power cable from your Sonos device and wait 30 seconds. – Plug the power cable back into your Sonos device. Allow up to two minutes for it to boot up and connect to the network. – Once connected to the network, the light on the top of your Sonos device should light up a solid white color.
How to fix Sonos?
How to Fix Sonos Subwoofer Not Connecting or Working Issue #1: Fixing a network loop. You have a set of Sonos speakers complete with subwoofers to connect and enhance your music experience. Usually, the primary Sonos speaker should be connected to the router using a wired ethernet cable while other units should stick to the wireless signal
Which Sonos app should I use?
Control Sonos volume with a mobile device’s hardware buttons.
Why is Sonos not working?
Firstly,ensure your phone or a PC is connected to the new WiFi network and has the Sonos app installed on it.