How do I register for Online Banking with EastWest?

What do I need to enroll in EastWest Online? You must have an EastWest Debit Card, Prepaid Card or Credit Card. Your email address and mobile phone number must also be current in your store-of-account. If they need updating, please go to your store of account or call (632) 888-1700 or email cards@eastwestbanker.

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How can I talk to EastWest customer service?

We are always happy to hear from you. For inquiries and feedback, you may call EastWest’s 24-Hour Customer Service at (632) 8888-1700 or get in touch with us through any of our channels. For feedback on how our Stores served you, you may send us a message through Viber at 0928-5590458 or SMS at 0917-8783977.

How can I reset my EastWest Internet banking?

Please follow the steps below to unlock your account:

From Login page, click on Update Credentials or Forgot Password link.
A list will be displayed, click on Reset Password/Retrieve Username link.
Follow the provided instructions indicated on the screen.
User ID will be unlocked upon resetting the password.

How do I check my checking account balance?

6 Easy Steps to Check Your Bank Balance

Log In Online. You can check your account balance online anytime—and much more.
Mobile Apps and Text Messages. Mobile phones, tablets, and other devices make it easy to check on accounts from just about anywhere.
Use an ATM.
Call the Bank.
Set Up Alerts.
Talk to a Teller.

How do I call EastWest customer service from my cell phone?

If you have questions about this request or concerns about your account, please do not hesitate to call our 24-Hour Customer Service hotline at (632) 888-1700 or visit your Store of Account.

How do I contact EastWest Bank by email?

For inquiries and feedback, you may call EastWest’s 24-Hour Customer Service at (632) 8888-1700 or email [email protected]. EastWest is regulated by the Bangko Sentral ng Pilipinas.

Where can I see my EastWest account number?

To find your account number on the mobile app, tap your account on the Dashboard. On the Transaction History page, tap Account Details to view your account number. To find your account in Online Banking, select your account on the home page and select View Details.

How do I register for EastWest mobile app?

Existing EastWest Online Banking Personal users simply need to log in with their Online Banking credentials to start using the app. For new users, self-service registration is easy and convenient through the “sign me up” function on the app’s log in screen.

Can EastWest Bank Transfer to GCash?

Cash In via EastWest Bank to GCash

Log in to your East West Mobile app.
Click the menu icon on the upper right and select “Send Money”.
Enter the OTP sent to your mobile number.
Select “New Payee”, choose “GCash” under Bank.

How do I call a toll free number with EastWest Bank?

We are happy to hear from you….Contact Information.

Telephone
Customer Service Hotline	(+632) 8888-1700
Domestic Toll Free	1-800-1888-8600
US Toll Free	1-866-828-6296

How do I request a statement of account EastWest?

Kindly follow these steps:

Open EastWest Online Personal in your browser then log in then click “View Accounts”.
From the Account Summary page, kindly click “View Statement” then click again the “View full transaction list”.
Please click “Download Statement” tab.

How can I know my account number in EastWest?