Is WD My Book Live still supported?
We are here to help . Although this product family is no longer sold or supported by Western Digital, we know some of our customers have been impacted and we want to help. If you have lost your data as a result of these attacks, we will provide data recovery services which will be available beginning in July.
How do I connect to my WD MyBook live?
How to connect My Book Live with WIndows 10
- Open your file browser.
- In the Network pane under Storage section, you should see your My Book Live device.
- RIGHT click that icon, select Open option.
- A file browser will appear, you now should have access to your My Book Live storage.
How do I update my duo book firmware?
Product update for My Book Live Duo
- For Windows®, go to the Start menu and select Windows Update.
- For Mac®, go to the Apple®menu and select Software Update.
Can I connect My Book Live directly to computer?
It is possible to connect the MyBookLive to the computer directly and use it from the computer but you would not be able to see the unit from other computers on the networks because you would have to share the drive in a way that it is visible on other devices even when the unit its connected directly to your computer.
Does Windows 10 work with book live?
My book live device is compatible to be used with Windows 10 system. You should not face any issues using it.
How do I open my book live in File Explorer?
You can open your files in Explorer by right-clicking the MyBookLive > open. This will open your directories in a new Explorer window.
How do I map WD My Cloud on Windows 10?
Right-click on the public folder, then select the map network drive option. Choose an available letter from the drive list (drop-down), ensuring to tick the box that says Reconnect at login. Enter the drive location of your WD My Cloud device (\\WDMYCLOUD\Public). Click finish, your drive will now have been mapped.
Why is my WD cloud not showing on network?
Go to Control Panel > Credential Manager > Windows Credentials, and click Add a Windows credential on the lower right side. Step 2. Type the username and password of My Cloud in the following window and click Save. Later, restart your computer and see if WD My Cloud Windows 10 cannot access is solved.
How do I fix my WD My Book external hard drive?
The quick fix for this is to turn off and unplug the MyBook, and then give it a few sharp taps around the power button to dislodge it. Once this has been done, plug it back in and start it up again, and hopefully the device will be working. Be sure if you tap the drive that you do so firmly but not violently.
How do I access WD My Cloud from my PC?
Click Choose Backup Disk, and select your WD My Cloud….To access files from any compatible web browser:
- Go to www.mycloud.com.
- Login with your MyCloud.com account credential.
- From the device listing menu, select your My Cloud device.
- Navigate and click on the file and folder to access your content.
How do I access my WD NAS on Windows 10?
Head to the File Explorer and locate your WD Cloud drive. It should be called WDMyCloud. Right-click on the public folder, then select the map network drive option. Choose an available letter from the drive list (drop-down), ensuring to tick the box that says Reconnect at login.